SHIPPING POLICY
Our goal at National Safety Compliance is to process and ship your order on the same business day in order to get it to you quickly. Shipping will be calculated during the checkout process.
We do offer international shipping but only on orders placed through our website with a validated address. Shipping and processing times may vary depending on order size and customs regulations. The customer is responsible for any customs fees.
National Safety Compliance offers expedited shipping through UPS. We offer UPS Next Day Air, UPS 2nd Day Air, and UPS 3 Day Select to the 48 contiguous United States. Please note, we can ship expedited to Alaska and Hawaii, but UPS does not guarantee these shipments. During the holiday season of Thanksgiving and Christmas, UPS typically does not guarantee any expedited shipments due to the volume of packages they process.
We process/ship packages through UPS with delivery times varying from one to five business days to the contiguous 48 United States. We are located in the middle of the U.S.A. in Springfield, MO - we therefore reach both the west coast and the east coast within a reasonable 4 business days. Delivery times may vary for Alaska and Hawaii, typically taking seven to ten days. Addresses that are unable to be verified may be delayed due to carrier complications. Please refrain from using the # sign to prevent additional charges and shipping delays. During the peak holiday season, shipping may take additional time.
UPS will automatically reject/return any packages that have a PO #, Box #, or PO Box # due to PO boxes being used by USPS. Address corrections may delay your order being delivered.
Please refrain from using the # sign when indicating suite, floor, building, trailer, etc. so the package can be delivered in a timely manner.
The customer is responsible for any address correction fees or fees associated with packages getting returned due to insufficient or incorrect addresses such as missing suite or floor number.
Customers are responsible for inspecting packages for accuracy and that everything is in working order within 30 days of the invoice date. Customer will be responsible for any shipping costs associated with any replacements after 30 days.
Please contact National Safety Compliance immediately when a package is damaged or lost so we can promptly resolve the issue. If you happen to receive a damaged package, it is the customer’s responsibility to hold onto all packaging and products so a claim can be filed. A replacement will be shipped out promptly.
Please contact our customer service team with any questions you may have: sales@nscemail.com or 1-877-922-7233